Alexxo is a completely web-based Scalable, Customizable Full-featured infra structure IT management software with different management capabilities like

• Incident Management
• Problem Management
• Asset Management
• Change Management
• Service Level Management

It offers Asset Tracking, Purchasing, Contract Management, Self-Service Portal, and Knowledge Base at an affordable price point. Alexxo provides all that you need to have a full-fledged IT Help Desk and a productive Help Desk staff.

Alexxo Incident manager provides users & technician an interface for logging, recording and resolving incidents. The goal is to restore the service as quickly as possible. This is often done through a workaround or temporary fix, rather than trying to find a permanent solution. See More Features...

The goal of Alexxo Alexxo Problem Manager is to minimize both the number and severity of ICT (Information Communication Technology) incidents and problems in your organization. Alexxo Problem Manager finds permanent solutions to underlying infrastructure problems and reduces the impact of incidents and problems, prevents their recurrence and helps with future resolutions. See More Features...

Alexxo Asset manager creates and maintains an up to-date record of all the components of the ICT infrastructure. The purpose is to show what makes up the ICT infrastructure and illustrate the physical locations and links between each item, known as configuration items. Alexxo Asset Manager is more than just the recording of computer hardware for the purpose of asset Manager. See More Features...

Alexxo Change manager manages the implementation of changes to the ICT infrastructure including hardware, software, services or related documentation. Its purpose is to minimize the disruption to ICT services caused by change and to ensure that records of hardware, software, services and documentation are kept up to date. See More Features...

Alexxo SLA (Service Level Agreement) manager ensures that IT services are supported to an acceptable level. It involves understanding the ICT requirements of the end-users and working within the constraints of available resources. The result is an agreed, consistent level of service that end-users can come to expect. This agreement is between those responsible for ICT and the end-users, who are usually represented by one or more people from each area or department. See More Features...